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- Health Professional's Attributes | MATRIx
HEALTH PROFESSIONALS Health Professional’s Attributes Characteristics that some health professionals have, may have a positive impact on whether services are implemented and delivered successfully and whether women disclose their difficulties and access care. Similar demographic characteristics . Cultural insensitivity . Valued characteristics Similar demographic characteristics Health professionals having similar demographic characteristics to women is a facilitator. "Because she understood what we go through, how our culture is, and how our belief systems are. She could understand us better than anyone else." Evidence level: High Parts of the care pathway affected: Deciding to consult, Decision to disclose, Provision of optimal treatment, Women’s experience of treatment Key literature: Masood Y, et al. 2015 Cultural insensitivity Health professionals lacking in cultural sensitivity can be a barrier. "I got answers from professionals like, there is nothing wrong with you, go back home stop disturbing us, basically you are wasting our time, and they were horrible . . .I don’t know if they would have said that if I was white." Pakistani mother. Evidence level: Moderate Parts of the care pathway affected: Decision to disclose, Access to treatment, Provision of optimal treatment. Key literature: Watson H, et al. 2019 Valued characteristics Health professionals possessing valued characteristics (e.g. being trustworthy, empathetic, kind, caring with a genuine interest) is a facilitator. "She doesn’t make little snippy comments about if your house is a mess or something…She was always there if I have a question or something and she always gets back to me no matter what.." Evidence level: High Parts of the care pathway affected: Deciding to consult, Assessment, Decision to disclose, Access to treatment, Provision of optimal treatment, Women’s experience of treatment. Key literature: Doering JJ, et al. 2017 Recommendations We recommend service managers ensure recruitment of a diverse workforce, and staff positive interest and attitude towards providing high quality care to women. Consider HPs receiving accreditation for providing high quality care, team working, and clear communication. We recommend service managers implement perinatal mental health good practice guides . This guide provides information on symptoms of perinatal mental illness, communication skills when discussing perinatal mental illness, what to do if a woman discloses perinatal mental illness and case studies of good practice. We recommend health professionals participate in continuing professional development activities related to perinatal mental health including taking part in high quality training. Back to Health Professionals
- Organisational Aspects | MATRIx
SERVICE MANAGERS Organisational aspects How the organisation and services are designed can impact implementation of perinatal mental health services, and women’s access to care. Co-location of services. Adequate workforce provision. Collaborative working across services. Assessment and referral processes. Collaborative working within services. Training. Supervision. Co-location of services Location of the service including co-location of different services within the same building may be a facilitator to care. "Another community resource that women mentioned as an enabler for seeking help …was having a comprehensive medical care system, offered at well-baby clinics, which met their own and their baby’s physical, psychological and emotional needs." Evidence level: Low Parts of the care pathway affected: Deciding to consult, Access to treatment, Provision of optimal treatment. Key literature: Bina R, et al. 2018 Collaborative working across services Collaborative working across services can be a facilitator to care, whereas no collaborative working across services is a barrier. "I think [referrals] are dependent on the nurses … Some nurses refer more than others. It all boils down to the amount of interaction the nurse has with the social worker and how much she/he believes in the ability of the social worker." Evidence level: Moderate Parts of the care pathway affected : Assessment, Referral, Access to treatment, Provision of optimal treatment, Women’s experience of treatment. Key literature: Bina R, et al. 2018 Collaborative working within services Collaborative working within services can be a facilitator to care, whereas no collaborative working within services is a barrier. "Midwives had concerns that not all women were referred appropriately, but with support from one another, this situation was rectified: ‘if someone finds that there’s something that hasn’t been enacted properly, then they would always do something about it’". Evidence level: Moderate Parts of the care pathway affected : Assessment, Referral, Provision of optimal treatment. Key literature: Willey S, et al. 2018 Adequate workforce provision Employment of an adequate workforce to meet women’s needs and to ensure health professional’s have an achievable workload is a facilitator to care, whereas insufficient workforce is a barrier. "I’d like to do a lot of things, but time dictates that there’s only so much one can do". Evidence level: High Parts of the care pathway affected: Assessment , Referral, Access to treatment, Provision of optimal treatment. Key literature: Kim JJ, et al. 2009 Assessment and referral processes Clear assessment and referral processes with an organisation can be a facilitator to care, unclear processes can be barrier. "We have to send the form; the patient has to ring to say did you get the form and I am now confirming that I am going to go and then they get an appointment, for someone who is very distressed and you are asking them to jump through hoops". Evidence level: Moderate Parts of the care pathway affected: Assessment, Referral. Key literature: Noonan M, et al. 2018 Training Provision of high quality training for all professionals who come into contact with perinatal women is a facilitator to care. No training, or poor training is a barrier. "I’ve never received any formal training in this area. I do not feel adequately trained to detect postpartum depression." Evidence level: High Parts of the care pathway affected: First contact with health professionals, Assessment, Referral, Provision of optimal treatment. Key literature: Kim JJ, et al. 2009 Supervision Supervision for health professionals may be a facilitator. "...Discussing it with the supervisor gave us the clarity and also suggestions if we need to do it differently in our next session." Evidence level: Very low Parts of the care pathway affected: Assessment, Provision of optimal treatment. Key literature: Atif N, et al. 2019 Recommendations We recommend service managers ensure an adequate workforce to meet women’s needs by utilising a workforce planning tool and considering if there are a sufficient number of people in each of the key roles (psychiatrist, pharmacist, nurse, psychologist, occupational therapist, support staff, admin, peer support). We recommend service managers develop clear & easily accessible guidelines on where to refer women to depending on their need. We encourage the development of one referral form that can be uploaded and amended, discussed at multidisciplinary team meetings (this is a process used at the Perinatal Mental Health Service at South West London and St Georges Mental Health NHS Trust). Encouragement of a workspace that involves co-location, a culture of team working, sharing knowledge, approachability. Provision of training for all people working in a health service. Consider the use of simulation training, such as the one used by Brighton and Sussex University Hospitals NHS Trust provide Perinatal Mental Health Simulation Training on the identification and management of common perinatal mental health problems using actors and ‘real-life’ settings. Training should: Be ring fenced/time protected. Provide accreditation, matched to competencies and appropriate to level of involvement. Be expected for all health services staff who have contact with perinatal women. Be interactive and provided by a knowledgeable person or network. Where relevant be face-to-face. Training should cover: Symptoms of PNMI - not just depression. How to talk about PMH, what questions to ask, language use. How and where to refer to. Diverse family structures. Vulnerable groups. Health inequalities. Lived experiences. Trauma informed care. Cross cultural presentations of mental illness. How to engage women from diverse backgrounds (see The Motherhood Group, who provide training related to engaging with Black women). Service managers and policy makers could consider health professionals receiving accreditation for participating in Perinatal Mental Health Simulation Training. Back to Service Manager
- Culture | MATRIx
SOCIETY Culture Culture is a complex factor that refers to a “group’s thoughts, experiences, and patterns of behaviour and its concepts, values and assumptions about life that guide behaviour” 1. Culture varies both across countries and within countries, as it can be affected by factors such as race, religion, gender etc. Culture different to Western view. Culturally sensitive care. Culture different to Western view Cultural belief systems that differ to the Western view of mental illness are a barrier to perinatal mental health care. "Because depression, like if you see the symptoms of depression, it’s a mental illness. The minute you say mental illness in my country, you are crazy." Evidence level: High Parts of the care pathway affected: Decision to consult, Assessment, Decision to disclose, Referral, Access to treatment, Provision of optimal treatment, Women’s experience of treatment. Key literature: Schmied V, et al. 2017 Culturally sensitive care Mental illnesses are not spread evenly around the world. Culture influences what we see as a mental illness. For example, Amok – mostly experienced by Indonesian men after a social insult, characterised by brooding and then rage. Zar – Experienced by those living in the Middle East. Is related to spirit possession, characterised by laughing, crying, shouting and singing. Post-traumatic stress disorder – a western mental illness occurring after a trauma. Characterised by flashbacks to the event, and avoidance of things that remind people of the event. Culturally sensitive care can be defined as “the ability to be appropriately responsive to the attitudes, feelings, or circumstances of groups of people that share a common and distinctive racial, national, religious, linguistic, or cultural heritage” 2. It is care that offers services in a manner that is relevant to patients’ needs and expectations 3. Recommendations Provide culturally sensitive care. Collaborate with organisations such as The Motherhood Group to ensure cultural appropriateness. Co-design care with a diverse range of people to ensure appropriateness and sensitivity. Back to Society
- Demographic and Mental Health Factors | MATRIx
INDIVIDUAL Demographic and Mental Health Factors Certain demographic and mental health factors may impact perinatal mental health care. Ethnicity. Previous experiences of mental health services. Age. Symptoms of mental illness. Previous diagnoses. Ethnicity A woman’s ethnicity may influence whether she decides to consult and whether she is able to access care. There is some evidence that suggests white women are more likely than Black, Asian and Minority ethnic women to seek help and be offered perinatal mental health care. "Asian and Black women were less likely to be offered treatment than White women and health care providers were perceived to discriminate against the women on account of their ethnicity". Evidence level: Low Parts of the care pathway affected: Decision to consult, Access to treatment. Key literature: Watson H, et al. 2019 Age Being older may be a facilitator to perinatal mental health care. More research is needed. “…older women sought treatment more often, due to maturity and a greater awareness about how to find care”. Evidence level: Very low Parts of the care pathway affected: Deciding to consult. Key literature: Hansotte E, et al. 2017 Previous experiences of mental health services Previous positive experiences of mental health services can be a facilitator, whereas previous negative experiences can be a barrier. "That is probably why a lot of black women don’t bother going to the system . . . the majority have had nightmares. So you’re thinking, “What’s the point in going back?”". Evidence level: Moderate Parts of the care pathway affected: Decision to consult, Assessment, Decision to disclose, Access to treatment, Women’s experience of treatment. Key literature: Watson H, et al. 2019 Symptoms of mental illness Current symptoms of mental illness may act as a barrier to perinatal mental health care. "When I was experiencing mental health issues, it was harder for me to get out, sort of on a schedule and be punctual." Evidence level: Low Parts of the care pathway affected: Deciding to consult Key literature: Sorsa MA, et al. 2021 Previous diagnoses Having a previous diagnosis of a mental health difficulty may be a facilitator to perinatal mental health care. "Furthermore, having a history of depression or anxiety and/or treatment for it was found to be associated with service use for PPD…[postpartum depression]". Evidence level: Very low Parts of the care pathway affected: Deciding to consult Key literature: Bina R. 2020 Recommendations We recommend the government and policy makers provide adequate funding for all mental health services, to ensure employment of the optimal number of staff to meet individual’s needs. We recommend high quality training to be provided to all health professionals who come into contact with people who are experiencing mental health difficulties, to ensure a high level of care is provided to all. Back to Individual
- Language Barriers | MATRIx
INTERPERSONAL Language barriers A barrier to communication between people who do not speak the same language. Language barriers. Resources. Language barriers Health professionals and women not being able to understand each other, and therefore have difficulties with communicating due to language barriers is a barrier to care "When the midwife visits, I can only speak the sentences about requesting a translator … They said that this kind of service is limited … that is what is difficult being Chinese—language barrier." Evidence level: High Parts of the care pathway affected: Deciding to consult, First Contact with Health Professional, Assessment, Decision to disclose, Provision of optimal treatment, Women’s experience of treatment. Key literature: Sambrook Smith M, et al. 2019 Resources Resources that can be used to reduce difficulties with language barriers within services ACACIA Family support provide pre and postnatal depression support services. They have translated patient information into multiple languages (Arabic, Bengali, Chinese, French, Hindu, Polish, Punjabi, Romanian, Samoan & Urdu). “How are you feeling?” screening tools by Abi Sobowale (Sheffield South West NHS Trust). Guidance from Public Health England about language interpreting and translation: Recommendations We recommend service managers ensure recruitment of a diverse workforce. We recommend service managers recruit translators or form partnerships with other agencies that can provide additional support (e.g. translation services, interpreters) to translate infographics/leaflets into local languages and to act as an interpreter at appointments if women feel comfortable. We recommend service managers consider investment in live translation tools or telephone interpreting such as Language Line. Back to Interpersonal
- Commissioners | MATRIx
Commissioners Care pathways Appropriate and timely services Funding Back to Conceptual Framework
- Appropriate and Timely Services | MATRIx
COMMISSIONERS Appropriate and timely services There needs to be an adequate amount of services that women can be referred on to. These services need to meet women’s needs and be offered in a timely manner. A lack of appropriate and timely services. Guidance for providing services. A lack of appropriate and timely services A lack of appropriate and timely services is a barrier to care. "I could see that [the EPDS score] was high and you make your referrals, and it was months out before she could go . . . she had to almost take her life to get seen right away. And that’s terrible that it has to come to that. I think that’s the biggest struggle." Evidence level: High Parts of the care pathway affected: Decision to consult, Assessment, Referral, Access to treatment, Provision of optimal treatment. Key literature: Doering JJ, et al. 2017 Guidance for providing services According to Moreton et al. 2021 to provide services that meet the needs of the population, commissioners must: Have a good knowledge of population and the healthcare need in question. Therefore, training on perinatal mental health should be mandatory for at least one commissioner in each Primary Care Network, Integrated Care System or Health Board (see recommended training [add link]) Engage with people with lived experience - services should be co-produced with those who have lived experience Have access to high quality evidence e.g. the development of perinatal mental health information guide : Symptoms of PNMI Impact on women and their families Barriers to women getting care they need and how to overcome these Effective care and treatment Examples of good practice Recommendations Provision of adequate financial resources to ensure service managers can: Recruit a multi-disciplinary team with enough staff to meet service users’ needs. Provide high-quality, time protected staff training to all staff. Provide continuity of carer. Provide resources that break down language barriers such as translators or Language Line. Provide an adequate number of appropriate services that women can be referred to in a timely manner. Provide individualised, woman-centred care. Back to Commissioners
- Getting It Right First Time | MATRIx
HEALTH PROFESSIONALS Getting it right first time It is important that health professionals take responsibility for each woman they see to help facilitate women’s journey along the care pathway. Dismissing or normalising women’s symptoms. Focussing only on infant. Not recognising help seeking. Appearing too busy. Tick box delivery. Dismissing or normalising women’s symptoms Health professionals being dismissive or normalising women’s symptoms is a barrier. "I did ask for support, but I didn’t really get any. And the health visitor’s response — ‘Well you seem like you’re doing all right’”. Evidence level: High Parts of the care pathway affected: Contact with health professionals, Decision to disclose, Referral, Access to treatment, Women’s experience of treatment. Key literature: Button S, et al 2017 Not recognising help seeking Health professionals not recognising help seeking or symptoms of perinatal mental illness can be a barrier. "I purposely circled the things ’cos I’m struggling, the health visitor didn’t get back to me, which I’m really disappointed about.” Evidence level: Moderate Parts of the care pathway affected: Contact with health professionals, Assessment. Referral. Key literature: Button S, et al 2017 Focussing only on infant Health professionals only focussing on the infant may be a barrier. "… somebody [is] not just checking on the baby but actually sitting down with you asking, ‘how are you doing?’ ‘What can I do to help you?’ ". Evidence level: Low Parts of the care pathway affected: Contact with health professionals, Decision to disclose, Provision of optimal treatment. Key literature: Megnin-Viggars O, et al. 2015 Appearing too busy Appearing to busy can be a barrier, whereas making time to address perinatal mental health symptoms is a facilitator. "The health visitor said something like: ‘You know, in this community we have to look after a thousand and something babies.’ And that instilled in me the feeling, like: ‘Oh, they are very busy these people, and I don’t have to be bothering them all the time’”. Evidence level: Moderate Parts of the care pathway affected: Contact with health professionals, Assessment, Decision to disclose, Access to treatment, Provision of optimal treatment, Women’s experience of treatment Key literature: Button S, et al 2017 Delivery of assessment Behaviours shown by health professionals during assessment can either be a barrier (i.e. carrying out assessment in a tick-box way) or a facilitator (i.e. taking a personalised approach). "I sometimes feel that they're [assessment tools] a little bit silly so I usually sort of introduce the questions, ‘we're interested in sort of how they're feeling emotionally or how they feel about the pregnancy …’ and we just go through them. But I try to sometimes re-phrase them a little bit because, depending on who I'm talking to basically, if I'm seeing a 16 year old girl who's scared out of her wits, I've got to be careful how I ask that sort of question because it's important to find out". Evidence level: Moderate Parts of the care pathway affected: Assessment, Decision to disclose. Key literature: Williams CJ, et al. 2016 Recommendations We recommend service managers employ an adequate number of workers to ensure health professionals have enough time to address women’s needs. We recommend service managers implement perinatal mental health good practice guides. This guide provides information on symptoms of perinatal mental illness, communication skills when discussing perinatal mental illness, what to do if a woman discloses perinatal mental illness and case studies of good practice. We recommend health professionals participate in continuing professional development activities related to perinatal mental health including taking part in high quality training. Back to Health Professionals
- Policy Makers | MATRIx
Policy Makers Immigration status Economic status and healthcare costs Back to Conceptual Framework
- Fear of Judgement | MATRIx
INDIVIDUAL Fear of Judgement Fear of judgement from others is another barrier to women deciding to seek help or disclosing symptoms, and to implementing and delivering care successfully. Fear of being seen as a bad mum. Fear of social services. Fear of being seen as a bad mum The fear of being seen as a bad mum can act as a barrier to perinatal mental health care. "With my health visitor, I try not to let too much out, because then she won’t think I am a bad mum". Evidence level: Moderate Parts of the care pathway affected : Deciding to consult, Deciding to disclose. Key literature: Button S, et al. 2017 Fear of social services Fear of social services involvement can act as a barrier to perinatal mental health care. "I didn’t want anyone’s help to be honest after I had [my previous child]. I was so frightened that people would think I couldn’t cope and take her off me." Evidence level: High Parts of the care pathway affected: Deciding to consult, Deciding to disclose. Key literature: Megnin-Viggars O, et al. 2015 Recommendations We recommend the development an NHS Mental Health Campaign focused on stigma reduction of perinatal mental illness. We recommend the development of information aimed at increasing awareness of perinatal mental illness such as (1) infographics/leaflets disseminated through maternity services, primary care, third sector organisations (e.g. NCT), and antenatal classes (2) short animations & videos disseminated via social media on: Symptoms of different PMI. How they are common, and when to seek help. Causes. How to access professional support. Services available. Maternity professionals and their role in PMH care. Myth busters on social services: For example, an analysis of reasons child protection plans were put in place in England in 2019 shows the most common reason was abuse or neglect (54.4%). Parent’s disability or illness only counted for 2.5% of referrals. Back to Individual
- MATRIx 1 | MATRIx
About MATRIx The MATRIx study is led by researchers at City, University of London in collaboration with experts across the UK. MATRIx reviewed the research evidence on what prevents women who are pregnant or after birth from getting support and treatment they need if they are struggling with emotional or psychological problems. On the basis of these reviews we developed recommendations for healthcare services about how to tackle these barriers to make sure women and families get the help they need. The project involved experts and stakeholders from many different backgrounds and disciplines. Aims Identify potential barriers and facilitators to assessment and treatment of perinatal mental health problems across the care pathway, both in terms of women accessing care or treatment, as well as in terms of NHS services implementing new assessment and treatment initiatives. Develop a conceptual framework of barriers and facilitators to implementation that will inform healthcare services and practice, care pathways, and highlight where further research is needed. We screened all search results for relevance and critically appraised the methodology of included papers using Joanna Briggs Critical Appraisal Tools for review 1, and the AMSTAR 2 tool for review 2. Methods Results were analysed using a thematic synthesis and mapping themes onto a systems level model adapted from Ferlie and Shortell’s (2001) Levels of Change framework (e.g. individual level factors, HCP factors, organisational factors and larger system factors) and then grouped to reflect different stages of the care pathway adapted from Goldberg and Huxley’s (1992) Pathways to Care model (e.g. deciding to disclose, assessment, access to care, treatment). Two MATRIx conceptual frameworks were developed that highlight the importance of 66 barriers and 39 facilitators to perinatal mental healthcare at multiple levels that intersect across the care pathway. These conceptual frameworks informed the development of evidence-based recommendations on how to address barriers to ensure that all women are able to access the care and support they need. Recommendations were made for health policy, practice and research. Supporting Organisations Suggested Citation MATRIx study team (2021). Conceptual Framework for Perinatal Mental Health: online tool London, UK. Additional Information Acknowledgements We would like to acknowledge our collaborators Agnes Hann, Camilla Rosan, Andrea Sinesi and Clare Thompson for their input throughout the project. Thanks are also due to Nia Roberts who conducted the literature searches for both evidence reviews, and to Nazihah Uddin and Georgina Constantinou who assisted with screening, methodological quality appraisals and data extraction for the reviews. We are very grateful for the advice and oversight of the Study Steering Committee: Professor Jenny Billings (Chair), Dame Professor Cathy Warwick, Kathryn Grant, Dr Fiona Campbell and Dr Sarah Taha. Finally, many thanks to the health professionals, managers, commissioners, parents and other stakeholders who gave us their valuable feedback on the framework. Funding This project is funded by the National Institute for Health and Care Research (NIHR) Health Services and Delivery Research programme (NIHR 128068). The views expressed are those of the authors and not necessarily those of the NIHR or the Department of Health and Social Care. Contact Us First Name Last Name Email Write a message Submit Thanks for submitting!